Home Case Studies Vacation rental operator
Case Study

Reverse billing without manual checks

From checking incoming invoices to fully automated payouts based on PMS tasks.

0
invoices to verify
Uniform
payouts per property
Hours
of manual work eliminated weekly
Client
Vacation rental operator
Systems
PMS, internal admin tooling
Scope
Tasks → work orders → invoices
Timeline
Several weeks
Teams
Operations, Finance
The Challenge

Finance became the invoice police

External cleaners sent manual invoices
Amounts regularly needed verification
Different rates caused discussions
Finance checked instead of managing
Daily time lost on corrections
Our Approach

Process first, automation second

1

Map the full process

Map the full cleaning and billing process end-to-end.

2

Define fixed costs

Define fixed costs per property instead of variable invoices.

3

Translate PMS tasks

Translate PMS tasks into standardized work orders.

4

Automate invoicing

Automate invoicing based on completed work.

The Solution

A fully automated reverse billing flow

Cleaning tasks automatically pulled from the PMS
Tasks converted into standardized work orders
Fixed costs calculated per property
Invoices generated automatically on behalf of suppliers
Central settings for rates and exceptions
No incoming invoices required anymore
Results & Proof

Measurable Impact

0
incoming invoices to process
0
manual verification needed
Uniform
payouts across all properties
Faster
and calmer monthly closing
"Cleaning used to mean discussions and checks. Now it just runs."
M
Moppi
Vacation Rental Operator

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